Resident satisfaction
Doorstep collection is an amenity residents interact with every day. Done well, it drives retention and earns reviews.
Serving North Alabama
Doorstep trash valet for north Alabama multifamily communities.
Redstone Valet collects trash from residents’ doors four to five nights a week, with locally owned crews and direct ownership oversight on every property we serve.
- Properties are typically up and running within 3 weeks of contract execution
- Locally owned & operated in Huntsville
- Fully insured
How it runs
A nightly service, run with care.
Four to five nights a week, between 7:00 and 9:00 PM, our uniformed crews collect tied bags from each resident’s door and take them straight to the property’s onsite dumpsters. No staging in breezeways. No loose trash. No surprises on the morning property walk.
- Cadence
- 4–5 nights / week
- Window
- 7–9 PM
- Bag standard
- 25 lb / tied
- Coverage
- Greater Huntsville
- Insurance
- Fully insured
- Onboarding
- 2–3 weeks
Why local
Local oversight, real accountability.
Property managers shouldn’t have to chase down their service provider. Redstone operates on direct communication, consistent follow-through, and ownership that’s reachable — because accountability isn’t a feature, it’s how we run the business.
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Direct ownership oversight
One point of accountability. Issues are resolved by someone whose name is on the company. Not escalated through a regional queue.
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Uniformed, properly equipped crews
Reflective safety gear and branded uniforms. A service standard residents read as professional, not anonymous.
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A service that fits your property
Three-story walk-up, mid-rise, garden-style. Routing and cadence are tailored to how the community is actually built.
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Predictable monthly cost
A flat per-unit structure your asset team can model. No surprise pass-throughs, no fuel surcharges.
What changes for the property
Cleaner breezeways, fewer complaints, an amenity residents notice.
Cleaner common areas
Trash leaves the property the same night. Less overflow at the compactor. Less staging in breezeways and stairwells.
Operational quiet
Your team stops policing trash. Non-compliant bags get a courtesy reminder, not a maintenance ticket.
Common questions
What property managers ask us.
What happens when a resident puts out a non-compliant bag?
The crew leaves a courtesy door card explaining the issue — loose bag, overweight, or set out outside the service window. The bag stays until the next eligible pickup. Your office doesn’t get a complaint; the resident gets a reminder. Repeat non-compliance can be escalated to your team on request, but most issues resolve after one notice.
How does pricing work?
We price on a flat per-unit, per-month basis. No fuel surcharges, no pass-throughs. You get a single number your asset team can model. Pricing is provided in the written proposal after the property walkthrough.
Are your crews insured?
Yes. Redstone Valet carries full liability and workers’ compensation coverage. Certificate of insurance is available on request and typically provided as part of the onboarding package.
How long does onboarding take?
From signed contract to first night of service is typically two to three weeks. That window covers route planning, staffing, equipment, and the resident communication rollout. We handle the materials — you share them with residents via your normal channels.
What if there’s an issue on the property after hours?
The phone number goes to the owner. Not a call center, not a regional manager. If something needs attention on the property, you reach a decision-maker directly.
Do you serve properties outside Huntsville?
Redstone currently serves the greater Huntsville area and is actively expanding across north Alabama. Reach out and we’ll let you know if we can serve your property today.
Your property. Our standard. Let’s talk.
Send the property name, unit count, and a contact. We’ll come back with a written proposal tailored to your community.